Here is the updated Shipping Policy for Brellan. I have adjusted the language to reflect your footwear niche and corrected the brand name throughout to ensure a consistent, professional experience for your US customers.

Shipping Policy

At Brellan, we take pride in the journey of our handcrafted footwear. Every pair is meticulously packed at our workshop in Morocco and shipped directly to your doorstep in the United States.

1. Shipping Costs

  • Standard Shipping: FREE on all orders.

  • No minimum purchase is required to qualify for free shipping. We believe premium craftsmanship should come with premium service.

2. Order Processing & Handling

  • Fulfillment Days: Monday – Saturday.

  • Handling Time: 1 – 2 business days (Monday – Saturday, excluding holidays).

  • Our team performs a final quality check on every pair of shoes before they are carefully boxed for transit.

3. Transit & Delivery Estimates

Because our shoes are shipped directly from our artisanal workshop in Oujda, Morocco, to the United States, we use reliable international carriers to ensure safety and speed.

  • Transit Time: 5 – 10 business days.

  • Total Estimated Delivery: 6 – 12 business days.

4. Shipping Method & Tracking

Once your order is processed and shipped, you will receive a confirmation email with your order details. To ensure the highest level of service, we personally monitor the journey of every shipment across the Atlantic.

For real-time updates on your package’s journey, you can:

  • Email Us: support@brellan.store

  • Live Chat: Reach out via our website’s chat feature. Our team will provide you with the latest tracking information and the current status of your delivery.

5. Address Accuracy

Please ensure your shipping address is correct and complete at checkout. Brellan is not responsible for shipments delivered to incorrect addresses provided by the customer. If you notice an error after placing your order, please contact us immediately.

6. Contact Information

For any questions regarding your shipment or delivery status, please reach out to our team:

  • Brand Name: Brellan

  • Address: HEY QUDS RUE 18 N: 68, OUJDA, 60005, MOROCCO

  • Support Email: support@brellan.store

  • Phone: +212 678-352625

  • Shipping Region: Exclusively serving the United States.